Privacy Policy
Last Updated: October 2024 | Effective Date: October 2024
At TinDev Studios, Inc. ("Company," "we," "us," "our"), we are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information in accordance with GDPR, CCPA, and other applicable privacy laws.
Table of Contents
1. Information We Collect
We collect information in several ways:
Personal Identification Information
Name, email address, phone number, mailing address, job title, company name, and industry
Professional Information
Project details, budget information, timeline preferences, technical requirements, and business goals
Account Information
Username, password, billing address, payment method information (processed securely through third-party providers)
Usage Data
Pages visited, time spent on pages, links clicked, referring URL, device type, browser type, operating system, IP address, and geolocation
Communication Data
Emails, messages, support tickets, consultation notes, and feedback you provide
Cookie & Tracking Data
Cookies, pixels, beacons, and similar technologies as detailed in our Cookie Policy
2. How We Collect Information
Directly from you: Forms, contact submissions, consultations, and account registration
Automatically: Through cookies, web beacons, and log files when you browse our website
From third parties: Analytics providers, advertising networks, and business partners
Inferred data: We may infer information about your preferences and interests based on your interactions
3. How We Use Your Information
We use the information we collect for the following purposes:
• Provide, maintain, and improve our services and products
• Respond to your inquiries, requests, and support tickets
• Process transactions and send related information
• Send marketing communications (with your consent)
• Analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our agreements
• Personalize content and recommendations
• Monitor and analyze trends and performance metrics
• Establish, exercise, or defend legal claims
4. Legal Basis for Processing
Under GDPR and other privacy laws, we process your data based on the following legal bases:
Consent: Where you have explicitly consented to processing
Contract Performance: Processing necessary to provide services you've requested
Legal Obligation: Where required by law or regulation
Legitimate Interests: Our business interests in providing services, fraud prevention, and security
Vital Interests: Protection of your or others' vital interests
5. Information Sharing & Disclosure
We do not sell your personal information. We may share information with:
Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
Business Partners: Partners for co-marketing or service integration
Legal Compliance: When required by law or legal process
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Retention periods vary by data type:
Account Data: Retained while your account is active and for 90 days after deletion
Transaction Data: Retained for 7 years for accounting purposes
Marketing Data: Retained until you unsubscribe or 2 years of inactivity
Support Data: Retained for 3 years for dispute resolution and records
Analytics Data: Retained for 24-26 months
7. Your Privacy Rights
Depending on your location, you may have the following rights:
GDPR Rights (EU/UK)
• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a portable, machine-readable format
• Right to Object: Object to processing for marketing or other purposes
• Right to Lodge a Complaint: File a complaint with your local data protection authority
CCPA Rights (California)
• Right to Know: Know what personal information is collected, used, and shared
• Right to Delete: Request deletion of collected personal information
• Right to Opt-Out: Opt out of the sale or sharing of personal information
• Right to Correct: Correct inaccurate personal information
• Right to Non-Discrimination: Not face discrimination for exercising CCPA rights
To exercise any of these rights, contact us at privacy@tindevstudios.com with "Privacy Request" in the subject line. We will respond within 30 days (45 days for complex requests). You have the right to appeal our decision.
8. Security Measures
We implement comprehensive technical, administrative, and physical security measures to protect your information:
• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Multi-factor authentication for sensitive accounts
• Regular security audits and penetration testing
• Employee access controls and confidentiality agreements
• Data minimization and purpose limitation practices
• Incident response and breach notification procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. International Data Transfers
If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. These countries may not have data protection laws equivalent to your home country.
When we transfer data internationally, we implement appropriate safeguards including:
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Your explicit consent
• Adequacy decisions by relevant authorities
10. Children's Privacy
Our services are not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we discover that a child has provided us with personal information, we will promptly delete such information and terminate the child's account.
11. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:
TinDev Studios, Inc.
Privacy Department
Email: privacy@tindevstudios.com
Response Time: Within 30 days
For GDPR inquiries, you may also contact our Data Protection Officer (DPO) at dpo@tindevstudios.com
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority (for EU/UK residents) or the California Attorney General (for California residents).
This Privacy Policy is effective as of October 2024 and was last updated on October 2024. We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.